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Large .als disconnecting APC40 from Live

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Large .als disconnecting APC40 from Live

Post by Emperor Zill on Fri Aug 10, 2012 5:31 am

My APC40 disconnects from my computer when I open up large Ableton Projects. I know it disconnects because I hear the device disconnect/connect noise Windows 7 makes.

If I open up Ableton from a blank project, you can see the APC40 red box and it functions correctly. I own Ableton, so it's not like it's not working because I have a pirated copy. I have tried all different USB ports and different computers and cables, so I know it has to be the APC40.

I think it may need a firmware update of some sort. I purchased my APC40 for $180 off of eBay. It was previously used in a studio and came with all original packaging (box, manual, disc, etc..).

Is there anything I can do to fix this problem?


Thanks,



Tyler Hoffman

Emperor Zill

Posts : 1
Join date : 2012-08-10

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Re: Large .als disconnecting APC40 from Live

Post by S4racen on Wed Aug 15, 2012 10:45 am

That sounds really weird, i've searched through the forums and i can't find anyone else who's experiencing the same...

On that basis, as long as you're on the latest version of Live i'd contact Ableton support, they sometimes take a little time to respond but ultimately they either fix the problem or acknowledge the fault...

Have you looked (sorry dont have windows) at your ram usage/memory usage when opening large sets, does it spike, do any applications crash when you're opening these large sets?

Cheers
D

S4racen
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http://www.isotonikstudios.com

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Re: Large .als disconnecting APC40 from Live

Post by elio_xh on Thu Aug 30, 2012 5:05 am

Did you ever figure out a solution to this problem? I've having the same thing.

elio_xh

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Join date : 2012-08-30

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Re: Large .als disconnecting APC40 from Live

Post by S4racen on Mon Sep 03, 2012 2:24 pm

There hasn't been a response from the original poster as yet, my best advice is to log the error with Ableton Support in the first instance everytime...

Cheers
D

S4racen
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